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Learn the basics of using Pylot

Getting Started

What is Pylot?

Pylot is an AI marketing studio for small businesses. It learns your brand from your website, makes images, captions and (on paid plans) video ads, and schedules them to Instagram, Facebook, TikTok, LinkedIn, X and Google Business Profile.

  • Perfect for businesses, creators, and marketing teams
  • Supports both Facebook Pages and Instagram Business accounts
  • AI helps generate engaging captions and hashtags
How do I get started?

Getting started is easy! Sign up for an account, set up your brand profile, connect your social media accounts, and start creating posts.

  1. Sign up for an account
  2. Complete your brand profile setup
  3. Connect your social accounts
  4. Create your first post
  5. Schedule it for the perfect time
What social platforms are supported?

Pylot supports Instagram, Facebook, TikTok, LinkedIn, X and Google Business Profile. Supported account types and post formats vary by platform.

  • Personal Instagram accounts cannot be connected (Instagram API limitation)
  • You need a Facebook Page to connect Instagram Business accounts
  • Multiple Facebook Pages can be connected to one account
Discover what makes Pylot powerful

Key Features

What is AI caption generation?

Our AI-powered caption generator creates engaging, on-brand content for your posts. Simply provide context about your post, choose a tone, and get multiple caption suggestions instantly.

  • Works better with a complete brand profile
  • Try different tones: professional, casual, funny, inspirational
  • Always review and personalize AI suggestions
  • Includes relevant hashtag suggestions
How does the visual calendar work?

The visual calendar gives you a complete overview of your content schedule. You can see all your posts at a glance, filter by platform, and manage your content strategy effectively.

  1. View posts by day, week, or month
  2. Filter by platform (Facebook, Instagram)
  3. Search for specific posts
  4. See post status (scheduled, published, failed)
  5. Click any post to edit or reschedule
What is Smart Upload?

Smart Upload makes adding images to your posts incredibly fast. You can click to browse files, drag and drop images, or even paste directly from your clipboard.

  • Supports PNG, JPG, GIF, WebP formats
  • Automatically resizes images for optimal social media dimensions
  • Paste screenshots directly with Ctrl/Cmd+V
  • Maximum file size: 10MB per image
Understanding our subscription options

Pricing & Plans

What plans are available?

We offer flexible plans to match your needs, from individuals to large teams. All plans include core scheduling features with different limits on AI generations and advanced features.

Is there a free trial?

Yes. Pro is 7 days for $0 (card required), then $49.99/month. Cancel within 7 days and you pay nothing. Video ads unlock with your first payment.

  • Every Pro feature except video ads during the trial, plus 30 credits for images
  • 7 days to explore the platform; cancel before then and you pay nothing
  • The trial is for new customers on Pro monthly only
Can I change my plan anytime?

Absolutely! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades take effect at the end of your current billing period.

  • No cancellation fees
  • Prorated billing for upgrades
  • Access to customer portal for easy management
Solutions to frequently encountered problems

Common Issues

Why can't I connect my Instagram account?

Instagram only allows Business accounts to be connected to third-party scheduling tools. Personal accounts cannot be connected due to Instagram's API restrictions.

  1. Convert your Instagram to a Business account
  2. Link it to a Facebook Page
  3. Connect through Pylot's Facebook integration
  • Business accounts are free to create
  • You get additional insights and features
  • The conversion is reversible if needed
My posts aren't publishing automatically

If posts aren't publishing, it's usually due to connection issues with your social accounts or changes in permissions.

  1. Check if your social accounts are still connected
  2. Verify you still have admin access to your Facebook Pages
  3. Try disconnecting and reconnecting your accounts
  4. Ensure posts meet platform requirements (Instagram needs images)
I'm not getting AI caption suggestions

AI caption issues are usually related to usage limits or incomplete setup.

  1. Check your AI usage limits in your account
  2. Complete your brand profile for better results
  3. Try different prompts or contexts
  4. Contact support if the issue persists
How we protect your information

Privacy & Data

What data do you collect?

We only collect the minimum data necessary to provide our service: your account information, connected social accounts, and the content you create and schedule.

  • We never access your personal posts or messages
  • All data is encrypted and stored securely
  • You can export or delete your data anytime
How do I delete my data?

You can delete your data through several methods: account deletion in settings, revoking Facebook app access, or contacting our support team.